Frequently Asked Questions

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Deliveries

Do you deliver to my country

We are working very hard to be able to deliver packages to you no matter where you are in the world. At the current moment, we are however limited to delivering to countries within the European Union, EFTA-member countries and the UK. We apologise in advance, and ask for your patience while we get everything up and running.

How long will it take for my items to arrive?

If you're ordering from within the European Union, your package will usually arrive within 3-5 days, although delays due to unforeseen circumstances might occur.

If ordering from outside of the European Union, packages are subject to longer delivery times.

What if I want to return an item?

If you wish to return any of the items you've received for any reason whatsoever, simply contact us at contact@psychicspies.com, and include a brief description of the item you wish to return, and why you wish to return it. For more information about returns and exchanges, head to the RETURNS AND EXCHANGES PAGE.

Will I have to pay taxes and duties

Please note that orders shipped outside the European Union may be subject to import taxes, customs duties or other fees imposed by the destination country. These charges are the responsibility of the recipient, and we are unable to cover or reimburse them.

About Us

What is Psychic Spies?

Psychic Spies is a record label founded in Copenhagen, Denmark. The label focuses on releasing high quality house and techno music, along with all of our other creative endeavours. By buying our merchandise, sample packs and vinyls, you're directly supporting us, and helping us be able to release even more and even better music.

How can I keep myself up to date?

If you wish to be part of the movement, simply give us your email, and we'll be sure to keep you updated on everything from new music to new blog posts.

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